Last Updated: December 6, 2025
Training Site Manager ("we," "our," or "us") operates the Training Site Manager platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
By using the Service, you consent to the data practices described in this policy. If you do not agree with this policy, please do not use our Service.
We collect information that you voluntarily provide when using our Service:
| Category | Examples | Purpose |
|---|---|---|
| Account Information | Name, email, phone, organization name, AHA Training Site ID | Account creation and management |
| Student Data | Names, emails, phone numbers, certification records | Class management and certification tracking |
| Instructor Data | Names, credentials, certifications, contact information | Instructor management and scheduling |
| Class Information | Schedules, locations, rosters, completion records | Training operations management |
| Payment Information | Billing address, payment method (processed by Stripe) | Subscription billing |
When you access the Service, we automatically collect:
We may receive information from:
We use collected information for the following purposes:
We may share your information in the following circumstances:
We work with trusted third-party service providers who assist us in operating the Service:
These providers are contractually obligated to protect your data and use it only for the purposes we specify.
Data you enter is accessible to authorized users within your organization based on their assigned roles and permissions.
We may disclose information if required by law, court order, or government request, or if we believe disclosure is necessary to:
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information becomes subject to a different privacy policy.
We retain your information for as long as necessary to:
Retention Periods:
We implement appropriate technical and organizational measures to protect your data:
You can access most of your data directly through the Service. You may request a complete export of your data by contacting us.
You can update your account information directly in the Service settings. Contact us for assistance with other data corrections.
You may request deletion of your account and associated data. Some data may be retained as required by law or for legitimate business purposes.
You can opt out of promotional emails by clicking "unsubscribe" in any promotional email. You cannot opt out of essential service communications.
Most web browsers allow you to control cookies through settings. Disabling cookies may affect Service functionality.
The Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Our Service is hosted in the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from your country.
California residents have additional rights under the California Consumer Privacy Act (CCPA):
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or our data practices, please contact us:
For data access, correction, or deletion requests, please include "Privacy Request" in your subject line.
Thank you for trusting Training Site Manager with your data. We are committed to protecting your privacy and being transparent about our practices.